January 24, 2014
Fraud Alert: NCUA "vishing" scam is reported in Indiana
||Fraud Alert Contacts|
The League has learned that a scam identified by the NCUA has been reported in Indiana. The scam uses the agency's name in an attempt to obtain personal financial information. Credit union members from around the country have been contacted by an automated phone call claiming to be from NCUA and notifying consumers their debit cards have been compromised. The call then asks the receiver to follow prompts, which request personal information, including sensitive financial data and personal identification information. The Indiana calls have been made to cell phone numbers, and the caller ID shows just three digits - 543.
Action to take
: Anyone contacted by this so-called "vishing" (voice-based phishing) scheme should immediately contact NCUA's Consumer Assistance Center Hotline at (800) 755-1030 or by email at firstname.lastname@example.org
to report the scam. Operators answer calls Monday - Friday between 8:00 a.m. and 5:00 p.m. Eastern Time.