Teller Supervisor - Members Advantage CU

Title: Teller Supervisor
Location: Main
Schedule: Full‑Time

About the Role
We’re looking for a friendly, detail‑oriented Teller Supervisor to lead our teller team and ensure exceptional member service. This role supports daily branch operations, coaches staff, oversees cash controls, and helps create a positive member experience.

What You’ll Do

• Supervise and support tellers in daily operations
• Deliver high‑quality service and resolve escalated member issues
• Balance the vault and cash operations; monitor discrepancies
• Train, coach, and mentor teller staff
• Ensure compliance with all credit union policies and regulations
• Assist with branch openings/closings and ATM operations
• Promote credit union products and services to meet member needs

What You Bring

• 2–4 years of teller or financial institution experience
• Strong cash‑handling and operations knowledge
• Leadership or supervisory experience preferred
• Excellent communication and service skills
• Commitment to accuracy, confidentiality, and teamwork

Why Work With Us

• Supportive team culture
• Opportunities for professional growth
• Competitive benefits package

Interested applicants may apply online at https://www.macuonline.org/why-macu/careers or provide a resume to Gwen Nieman directly at gnieman@macuonline.org.