by
League Communications | Mar 06, 2026
Reports to: President/CEO
Chief Lending Officer: Oversees lending services of the credit union, including compliance with state and federal lending laws. Monitors and analyzes economic conditions affecting the credit union lending department and recommends appropriate action to the CEO and board of directors.
Chief Lending Officer Salary Range: competitive based on experience. Benefits: Medical, Dental and Vision Insurance, 401K Retirement Plan non-match and matching contribution plan, Optional Supplemental Insurance, Employer Paid Long-Term and Short -Term Disability Insurance, Paid Time Off, Paid Holidays.
Position Summary: Responsible for the credit union’s administrative management of the lending and collection functions. Develop and implement consistent organizational lending policies and procedures that comply with external regulations. Ensure maximum profitability of lending activities while meeting the members’ financial needs at a high level of member service.
Duties and Responsibilities:
- Maintain knowledge of all current regulations and compliance requirements.
Ensure that lending and collection policies, procedures, guidelines, and documentation meet federal and state regulations.
- Participate in the credit union’s long and short-term strategic planning.
Develop the lending strategic plans to align with the credit union’s business plan. Establish and ensure the implementation of target goals for the department within the overall sales and service culture.
- Communicate credit union goals and direction with all lending team members to ensure clear understanding of rules regulations, requirements, and expectations.
Work with management and other departments to maintain consistency in credit union policies and procedures.
Chief Lending Officer
- Maintain up-to-date knowledge of general economic conditions or changing trends that may affect the credit union’s consumer loan department. Provide timely feedback that allows the credit union to react competitively.
- Manage the lending & collection operations to achieve the established strategic and annual goals.
- Direct the work of the lending team to include underwriting, loan processing, loan documentation, approval, or denial of loans for consumer, mortgage, or business loans.
- Manage daily collection and loan audit activities. Review accounts where action beyond routine collection procedures must be approved or implemented.
- Complete loan underwriting, collection activities and close loans/meet with members as needed. Manage complex situations. Resolve difficult or non-routine member issues.
- Manage lending & collection team to include setting schedules, approving leave time, reviewing performances, recruiting internal applicants, coaching, and disciplining.
- Oversee the development and monitoring of performance standards. Support the sales and service culture.
- Provide mentoring, coaching, or training to support and develop the lending & collection team.
- Maintain knowledge of competitors’ rates and terms. Construct products, rates, and terms that reflect the marketplace.
- Monitor and coordinate the discretionary and mandatory loan interest rate changes.
Research and evaluate the feasibility of new lending products. Develop and implement plans for the expansion of lending programs. Keep abreast of changes in the industry and changing trends in lending and react to changes in a way that maintains competitiveness.
- Develop, analyze, and complete monthly lending and collection reports. Prepare and analyze reports for senior management and the Board.
- Be available to respond to internal, external and governmental regulatory personnel.
- Complete the department’s reports and specifically the Home Mortgage Disclosure Act (HUMDA) report
- Periodically review loan approvals and denial audits for soundness of decisions and policy and regulation compliance.
- Define appropriate limits of authority for consumer & commercial loan personnel and ensure adequate understanding of credit union’s loan procedures and policies.
- Develop and support strong communications with third parties, including business loans, residential mortgages, insurance/loan protection vendors, forms vendors, and collection agencies.
- Represent and promote the credit union at external functions.
- Complete loan training for loan department staff as needed.
- Effectively communicate with management, supervised staff and credit union members.
- Make indirect dealer visits and correspondence to validate that we are competitive in the marketplace.
- Other duties as assigned by the CEO.
Submit Resume and experience to CEO at brianb@financialbuilders.org with subject line "Chief Lending Officer Applicant."
Job opportunities listed on this site are in a credit union or related organization. If you are interested in a posted job, respond directly using the information provided. If you have questions, contact Lynley Chapin at the Indiana Credit Union League at (317) 594-5300 or (800) 285-5300. The Indiana Credit Union League acts as a clearinghouse for this listing and cannot assume responsibility for the validity of the description.